LEANNE BRIGHT
With a decade of experience in the dental industry and a passion for building meaningful customer relationships, Leanne Bright has recently joined the Merz Aesthetics Ireland team as an Aesthetics Account Manager. We caught up with Leanne to learn more about her career journey, what inspired her move into aesthetics, and how she plans to support customers across Ireland.
- When did you join Merz Aesthetics, and what attracted you to the company? – I joined Merz on 23rd March 2026, so I have been with the company for nearly three months. A recruiter initially contacted me about the role, and by that point I had already started to develop a real interest in the aesthetics industry through my previous work with dentists and seeing them use injectable products. Combined with my personal interest in beauty and skincare, the opportunity immediately felt like something that would really suit me. What truly attracted me to the company, though, was meeting Ben (National Sales Director) and John (Regional Sales Manager) during my first interview. They were incredibly welcoming, genuine, and down-to-earth, which was so refreshing. The warmth and authenticity they showed made a lasting impression on me. The people I work with and the quality of management are very important to me, and I instantly felt a connection with the team. My thinking was that if the leadership was this supportive and genuine, then the wider company culture could only be just as positive and so far, that has absolutely been the case
- What’s your professional background, and how did it lead you to this role? I have worked in the dental industry for the past 10 years. I spent three years with a dental training company before moving into a sales role with a dental aligner company, where I worked for six years. Through this experience, and my exposure to injectables, I had an interest to understand more about it and it gradually lead me into the Aesthetics industry.
- What excites you most about being part of Merz Aesthetics? The people and the products. We have a great team of people all working towards the same goal, with strong support from both colleagues and management. The leadership team supports us exceptionally well, which creates an environment where we feel empowered to provide the best possible experience for our customers. From what I have learned and seen so far, our customers genuinely value and trust the products. They have a long-standing reputation and are backed by extensive research, which gives real confidence in their quality and effectiveness. The company is also committed to always doing the right thing, which is a value that strongly aligns with my own.
- What does a typical day look like for you as an Aesthetics Account Manager? Well, it starts with getting three kids out the door dressed and organised and once that is done, which can be challenging at times, it then leads into customer meetings, organising trainings, and internal meetings and of course some admin needs to be done to. I enjoy speaking to my colleagues and bouncing ideas off each other and finalising plans to support our customers.
- What can clients expect when working with you? When supporting my customers, I always try to provide the kind of service and experience that I would personally value and appreciate from a company myself. I believe in approaching customer support with a “minority mindset” rather than simply following the majority. Instead of asking, “What does everyone else do in this situation?”, I prefer to think, “How can I do this differently and make the experience even better?” I would describe myself as reliable, positive, responsive, approachable, understanding, and empathetic. Building strong relationships and making people feel supported is something that is very important to me. While I do not naturally seek conflict, I am confident in standing up for my values, as well as the values and reputation of the company I represent.
- What do you like to do outside of work? I love being outdoors and staying active, I enjoy listening to music. One of my favourite ways to spend a weekend is doing a 5km park run followed by a picnic outdoors. I really value time to unwind and reset with a spa day or yoga retreats. I don’t watch a huge amount of television, but when I do, it is usually a good comedy, a chick flick, or a gripping thriller. Otherwise, you would most likely find me relaxing in a bath with a large glass of wine.
- How can people get in contact with you? I can be contacted through phone or email at leanne.bright@merz.com or 0871988441