Role Overview

Key Responsibilities

• Open and close the Clinic
• Ensure the smooth running of the overall day-to-day operations of the clinic.
• Be responsible for operating the Point-Of-Sale and booking system including end-of-day reconciliation.
• Ensure patients feel welcomed by providing an informative and engaging experience during every visit.
• Manage the appointment book and keep patients informed of any changes in a timely manner.
• Deal with incoming and outgoing enquiries, both via phone and email.
• General stock management.
• Drive sales through excellent patient consultation and sharing of product knowledge to achieve your personal objectives and the retail targets.
• General upkeep and housekeeping of the clinic.

Requirements & Qualifications

• Positive, enthusiastic, with a ‘can do’ attitude
• Passionate for people and able to quickly build rapport
• Patient focused with an empathetic approach to patient care
• A strong listener and communicator
• Responsive with an ability to adapt to change
• Committed to continuous development and improvement
• A team player, with an excellent attitude towards your work
• Reliable and trustworthy
• Strongly driven to succeed with a sense of urgency, and able to plan and manage time effectively to meet deadlines and goals

Benefits & Perks

• Employee discount
• Store discount
• Company pension
• Private medical insurance